2.0RSSBBC News | Health | UK EditionUpdated every minute of every day.Bed-sharing 'raises cot death risk'Sharing a bed with your newborn baby increases the risk of sudden death syndrome - commonly known as cot death - fivefold, research suggests.Tue, 21 May 2013 11:47:16 GMThttp://www.bbc.co.uk/news/health-22594587#sa-ns_mchannel=rss&ns_source=PublicRSS20-saA&E units on cliff edge - NHS chiefsA&E units are on a cliff edge, say NHS leaders as MPs start an inquiry into the state of emergency care.Tue, 21 May 2013 10:14:15 GMThttp://www.bbc.co.uk/news/health-22607984#sa-ns_mchannel=rss&ns_source=PublicRSS20-saBipolar woman's battle for abortionThe High Court in London is judging whether a pregnant woman with bipolar disorder has the mental capacity to request an abortion.Tue, 21 May 2013 09:34:02 GMThttp://www.bbc.co.uk/news/health-22606664#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa
We are proud of our practice. Nonetheless,
we recognise that problems may occasionally arise with the services we provide.
Should you wish to make a complaint about us or our work, we give you the following
1. We will acknowledge your complaint
in writing within two working days and will include details of the practice complaints
2. We will give a written explanation
within 10 working days.
3. We will offer you the opportunity
to discuss your complaint with our Practice Director, Mr Lee Beesley, in private.
4. If your complaint involves your
doctor, we will offer you the opportunity to discuss it with the doctor involved
or with our senior partner.
5. If, despite our efforts, you
feel your complaint has not been dealt with adequately, we will advise you on how
you may pursue it.
6. We always welcome comments, suggestions
and enquiries - these should be addressed to the Practice Director, who will be
happy to try and help.
Not to divulge to your relatives, friends or any other third party, either
in writing or verbally, any information about you without your written permission.
Any information means: The results of any investigations (eg blood tests,
x-rays, pregnancy tests); the nature and severity of any illness you may have
or suspect you may have; any other personal information and any information we
receive from a non-medical service (eg Social Services, insurance companies)
To allow you access to information we keep on you, provided it is clear
to us that seeing this information will not cause you harm or distress.
When requested, provide complete
information about your medical status to:
Other health providers (according to Caldicott criteria)*
We will not provide information about you simply because we are your doctors.
Nor will we generally divulge any information about you without your consent.
Please do not allow your relatives
and/or friends to approach us for information about you unless you have provided
us with your written permission for them to do so.
* For more information about this
and the Caldicott Guardian, please contact your local Primary Care Trust.
We would request that your mobile phone is switched off while you are on the premises.
We strongly support the NHS policy
on zero tolerance. Anyone attending the surgery who abuses the GPs, staff or
other patients be it verbally, physically or in any threatening manner whatsoever,
will risk removal from the practice list. In extreme cases we may summon the
police to remove offenders from the practice premises.